Do I need a paid Zapier account?
For simple 2-step automations, Zapier's free tier (100 tasks/month) works. For multi-step Zaps, paths, filters, and webhooks, you'll need a paid plan. Starter is $20/month (750 tasks); Professional is $49/month (2,000 tasks). We help you estimate task usage before you commit.
What's the difference between your service and hiring a Zapier expert?
Our zapier automation *service* is project-based—we deliver specific Zaps at fixed prices. Hiring a Zapier *expert* (see our /hire page) is for ongoing strategic work, audits, and retainer relationships. Choose the service for quick wins; experts for comprehensive automation programs.
Can you integrate with apps not in Zapier's library?
Yes! We use Webhooks and the HTTP module to connect any app with an API. If the app has REST endpoints, we can integrate it—even if there's no native Zapier connector. Code steps let us handle complex authentication and data transformation.
How do you handle errors in Zaps?
We build error-resilient Zaps with: (1) Paths that handle edge cases, (2) Filter conditions to skip invalid data, (3) Formatter steps to prevent type errors, (4) Delay/retry logic for flaky APIs, (5) Slack/email notifications when Zaps fail. Premium includes comprehensive error workflows.
Can you optimize my existing Zaps to reduce task usage?
Yes! We perform Zap audits to identify inefficiencies: unnecessary steps, duplicate triggers, loops that could be batched. Clients often save 30-50% on task usage after optimization. Audit is included in Premium or available as standalone service ($500).
What's the difference between Zapier and Make?
Zapier is easier for simple automations and has the largest app library (6,000+ apps). Make (formerly Integromat) is more powerful for complex data processing, branching, and high-volume scenarios at lower cost. We recommend Zapier for most business users; Make for technical teams. We offer both.
Can you set up Zapier Tables?
Yes! Zapier Tables (their built-in database) is great for storing data across Zaps, building approval workflows, and replacing simple Airtable/Sheets needs. We set up Tables with views, forms, and Zap connections. Premium package includes Tables setup.
How do you document the Zaps you build?
Every project includes: (1) Loom video walkthrough explaining each Zap, (2) Written documentation with trigger/action logic, (3) Troubleshooting guide for common issues, (4) Source URLs so you can find Zaps in your account. Premium adds visual flowcharts.
What support do you provide after delivery?
Basic: 14 days, Standard: 30 days, Premium: 60 days. During support, we fix any bugs, handle broken Zaps (due to API changes), and make minor adjustments. After support ends, we offer monthly retainers starting at $200/month for ongoing monitoring.
How quickly can you deliver?
Simple Zaps: 1-2 days. Multi-step workflows: 3-5 days. Enterprise automation: 1-2 weeks. Rush delivery (24-48 hours) is available at 50% premium for urgent projects.
