AHK.AI's Slack bot development engineers craft Bolt apps and Workflow Builder experiences with modals, slash commands, and event-driven automation. We connect Slack to CRMs, HRIS, BI tools, and AI services—deploying secure bots with OAuth, logging, and monitoring so IT and operations stay confident.
What You'll Get
Custom Slack bot/app tailored to your workflows
Slash commands for quick actions
Interactive messages with buttons and menus
Modal dialogs for multi-step forms
Event subscriptions for real-time automation
Third-party integrations (CRM, HRIS, etc.)
Cloud deployment with 24/7 uptime
Source code and documentation
Slack workspace configuration
How We Deliver This Service
Our consultant manages every step to ensure success:
1
Discovery: Understand your workflow pain points
2
Design: Plan command structure and user flows
3
Develop: Build with Slack Bolt framework
4
Test: QA in your workspace
5
Deploy: Launch with monitoring
Technologies & Tools
Slack API Bolt for JavaScript Node.js Python Webhooks OAuth 2.0 OpenAI GPT
Frequently Asked Questions
Where will the bot be hosted?
We deploy to cloud platforms (AWS Lambda, Google Cloud Functions, Railway, or Heroku). Hosting costs are typically $5-$30/month depending on usage. Premium includes serverless deployment with auto-scaling.
Can the bot integrate with our existing systems?
Yes! We connect Slack to Salesforce, HubSpot, Jira, Notion, Google Workspace, Okta, BambooHR, and any system with an API. Standard package includes up to 3 integrations; Premium is unlimited.
Do you handle Slack app approval?
For internal bots, no Slack approval is needed. For apps distributed to other workspaces (Premium), we help with Slack App Directory submission including security review and compliance documentation.
Can you add AI/ChatGPT capabilities?
Absolutely! We integrate OpenAI GPT-4 or Claude for intelligent responses, channel summarization, meeting notes, and knowledge base Q&A. AI features are included in Premium or as a $500 add-on.
What's the difference between a bot and a Slack app?
Bots respond to messages and commands. Slack Apps include bots plus features like Home tabs, Workflow Builder steps, and OAuth for multi-workspace deployment. Standard delivers a bot; Premium delivers a full app.
Can you build custom Workflow Builder steps?
Yes! We create custom steps that appear in Slack's Workflow Builder, allowing non-technical users to include your bot's functionality in their workflows. Premium package includes custom workflow steps.
How do you ensure security and compliance?
We implement OAuth 2.0, scoped permissions (least privilege), token encryption, and audit logging. For enterprise, we support SSO (SAML), data residency, and compliance with SOC 2 and GDPR requirements.
Can the bot work across multiple Slack workspaces?
Yes! Premium package includes multi-workspace support via OAuth app installation. Each workspace gets its own configuration while sharing the same bot infrastructure.
Do you provide analytics and logging?
Standard includes basic error logging. Premium includes full analytics: command usage, user engagement, response times, and custom dashboards for monitoring bot health and adoption.
How long does Slack bot development take?
Simple bots with commands take 5-7 days. Interactive bots with integrations run 1-2 weeks. Enterprise apps with AI and multi-workspace take 2-4 weeks including Slack review.
Client Reviews
★★★★ 4.9
based on 119 reviews
★★★★★ 5
Orders handled in Slack
We needed a Slack-first way to reduce order escalations. AHK.AI built a Bolt app with a /order command that pulls status from Shopify and our WMS, plus a modal to capture missing address details. The interactive buttons (refund, reship, tag) cut our back-and-forth threads dramatically. Event subscriptions also post a clean alert when a high-risk chargeback flag appears. Rollout was smooth, and the logging made it easy for our ops lead to audit actions.
Project: Slack bot integrating Shopify + WMS to manage order status, refunds, and address correction via slash commands and modals
★★★★★ 5
Support triage finally sane
Our support team lived in Slack but the data lived in Zendesk and HubSpot. They built a bot that listens for specific emoji reactions and auto-creates tickets with the right fields, then posts an interactive message with priority buttons. The modal flow collects repro steps and plan tier in one go. OAuth permissions were scoped properly, and we got monitoring alerts when rate limits hit. It’s the first internal tool our engineers actually enjoy using.
Project: Event-driven Slack automation connecting Zendesk + HubSpot for ticket creation and triage with modals and interactive messages
★★★★ 4.5
Secure and compliant workflow
We asked for a Slack workflow that wouldn’t create compliance headaches. AHK.AI delivered a bot that routes clinic staffing requests through a modal, validates required fields, and writes to our HRIS while keeping PHI out of Slack messages. The audit logs and least-privilege OAuth setup were important for our security review. We did need one extra iteration to align notifications with shift-change timing, but once tuned it saved our coordinators hours each week.
Project: Slack bot for staffing requests integrated with HRIS, using modals, validation, and audit-friendly logging
★★★★★ 5
Leads routed instantly
Our agents were missing web leads because they landed in email. The team built a Slack app that posts new leads into the right market channel, with buttons to claim, schedule a showing, or request a call-back. The claim action opens a modal to capture availability and updates Salesforce automatically. We also get event-based reminders if a lead sits unclaimed for 15 minutes. It feels custom to how brokers actually work, not a generic bot.
Project: Slack lead-routing bot integrated with Salesforce, including claim buttons, scheduling modal, and SLA reminders
★★★★ 4
Good bot, minor tweaks
We engaged AHK.AI to build a Slack workflow for trade approvals and internal controls. The slash command launches a modal for order details, then routes to the proper approver based on desk and notional amount. The monitoring and structured logs helped our compliance team. The only reason for 4 stars is we had to clarify edge cases around after-hours approvals and a specific entitlement rule. Once adjusted, it’s been reliable and reduced approval time significantly.
Project: Slack approval bot for trade requests with modal intake, role-based routing, and compliance logging
★★★★ 4.5
Campaign ops in one place
We run a lot of concurrent campaigns and status updates were scattered. AHK.AI created a Slack bot that posts a daily digest from Asana and Looker, plus a /brief command to create a new project with required fields via a modal. The interactive message buttons let account managers mark blockers or request creative revisions without leaving Slack. Setup was fast and the tone of the bot messages is surprisingly human. I’d love a bit more customization on digest formatting, but overall it’s a win.
Project: Slack bot connecting Asana + Looker for daily digests and new campaign brief creation using slash commands and modals
★★★★★ 5
Downtime alerts with context
We needed real-time visibility when a line goes down. They built an event-driven Slack app that listens to our MES webhooks and posts a structured alert with buttons for “acknowledge,” “assign tech,” and “open incident.” The modal captures root-cause notes and parts used, then writes back to our maintenance system. The biggest benefit is consistency—every incident has the same required data. OAuth, monitoring, and error handling were done thoughtfully, which our IT team appreciated.
Project: Slack incident bot integrated with MES and maintenance system for downtime alerts, assignments, and root-cause capture
★★★★★ 5
Proposal workflow sped up
As a consulting firm, we juggle approvals across partners and practice leads. AHK.AI built a Slack bot that triggers when a proposal doc is tagged in a channel, then opens a modal to collect deal size, margin target, and risk notes. Approvers get interactive buttons to approve or request revisions, and the bot updates our CRM stage automatically. The workflow feels polished—no clutter, clear prompts, and good guardrails. It reduced our internal approval cycle from days to hours.
Project: Slack bot for proposal intake and partner approvals with CRM updates, modals, and interactive approval actions
★★★★ 4.5
Fewer help desk emails
We wanted faculty to stop emailing IT for routine requests. AHK.AI built a Slack app with a /ithelp command that launches a multi-step modal for classroom tech, LMS access, and account resets. It auto-routes to the right queue and posts status updates back to the requester. The event subscriptions also notify our on-call channel when a P1 is created. Training was minimal—people just used it. A small improvement would be better handling of duplicate requests, but it’s already a major upgrade.
Project: Slack-based IT help desk bot for a university, with slash commands, modal forms, routing, and priority alerts
★★★★★ 5
Shipment exceptions resolved fast
Our dispatch team needs immediate action on late loads. AHK.AI delivered a Slack bot that listens for exception events from our TMS and posts them into the right lane channel with buttons to reroute, contact carrier, or escalate. The reroute option opens a modal to capture new ETA and reason codes, then syncs back to the TMS and pings the customer channel. The monitoring helped us catch a webhook mismatch early. It’s practical automation that actually fits how ops works.
Project: Slack bot integrating TMS webhooks for shipment exception handling with interactive actions and modal-based reroute updates
