What is Shopify Flow and how does it work?
Shopify Flow is a visual automation tool for Shopify Plus and Advanced plans. It lets you create 'if this, then that' workflows triggered by store events (orders, customers, inventory). We design complex multi-step flows with conditions, delays, and actions across your apps.
Do I need Shopify Plus for automation?
Not necessarily. Basic Flow is available on Shopify Advanced. However, Shopify Plus unlocks Scripts (checkout customization), Launchpad (scheduled sales), and advanced Flow connectors. Our Standard package works with Advanced; Premium is optimized for Plus.
Can you integrate Shopify with my ERP or WMS?
Yes! We integrate Shopify with NetSuite, SAP, QuickBooks, Cin7, ShipBob, ShipStation, and custom warehouse systems. We handle real-time sync, error handling, and order status updates bidirectionally.
How do you handle multi-location inventory?
We set up inventory sync across all your Shopify locations, Amazon FBA, retail POS, and 3PLs. We implement safety stock rules, split shipments, and location-based routing to optimize fulfillment costs.
Can you automate my email and SMS marketing?
Yes! We integrate Shopify with Klaviyo, Postscript, Attentive, or Mailchimp to trigger flows based on purchase behavior, browse abandonment, and customer lifecycle stages. We set up the Shopify triggers; your marketing team controls the content.
What's the ROI of Shopify automation?
Most clients save 10-20 hours/week in manual tasks (order tagging, inventory updates, customer service). Additionally, automated marketing flows typically increase revenue 15-30% through better retention and recovery campaigns.
How long does implementation take?
Basic Flow setups take 3-5 days. Multi-channel inventory sync takes 1-2 weeks. Full enterprise implementations with ERP integration typically run 3-4 weeks including testing and training.
Do you work with headless Shopify setups?
Yes! We work with headless Shopify using Hydrogen, Next.js, or custom frontends. We connect your storefront to Shopify's Storefront API and handle order/inventory webhooks for your custom stack.
Can you help with Shopify app development?
Yes. For Premium clients, we build custom Shopify apps using Node.js/Remix and the Shopify App Bridge. This is ideal for unique logic that Flow can't handle or for white-labeling your own solutions.
What support do you offer after launch?
All packages include 30-90 days of support. After that, we offer monthly retainers starting at $300/month for monitoring, updates, and ongoing optimization as your store grows.
