Which email platform do you work with?
We work with all major platforms: Klaviyo, ActiveCampaign, HubSpot, Mailchimp, ConvertKit, SendGrid, Drip, Customer.io, and more. We'll recommend the best platform based on your use case, budget, and existing stack.
Do you write email copy?
We focus on automation setup, strategy, and technical implementation. We provide template structures and placeholders; professional copywriting is available as an add-on or via our content partners.
Can you migrate from another platform?
Yes! We handle full migrations including contacts, segments, templates, workflows, and historical data. We ensure no disruption to ongoing campaigns and validate deliverability post-migration.
How do you ensure email deliverability?
We implement best practices: SPF, DKIM, and DMARC authentication; clean list hygiene; engagement-based segmentation; proper unsubscribe handling; and compliance with CAN-SPAM, GDPR, and CASL.
What's the difference between workflows and sequences?
Workflows (or flows/automations) are triggered by events like signups or purchases. Sequences are typically sales-focused 1:1 emails. We set up both—workflows for marketing automation, sequences for sales outreach.
Can you integrate email with our CRM?
Absolutely! We sync email data with Salesforce, HubSpot, Pipedrive, and other CRMs. This enables lead scoring based on email engagement, sales alerts for hot leads, and unified customer profiles.
Do you set up Klaviyo for e-commerce?
Yes! We specialize in Klaviyo for Shopify, WooCommerce, and BigCommerce. We build welcome series, abandoned cart, browse abandonment, post-purchase, win-back, and VIP flows with dynamic product recommendations.
How do you approach A/B testing?
We set up testing frameworks for subject lines, send times, content, and CTAs. Standard includes manual testing; Premium includes automated winner selection and ongoing optimization based on statistical significance.
Can you help with SMS alongside email?
Yes! For platforms like Klaviyo, Attentive, or Postscript, we build coordinated email + SMS flows. We handle compliance, opt-in collection, and cross-channel orchestration.
What results can I expect from email automation?
Typical results: 15-30% of e-commerce revenue from email, 40-60% increase in customer retention, 20-40% improvement in lead nurturing conversion, and 50%+ time savings on manual email sends.
